Articles

  • Law Firm Answering Service vs AI Receptionist: Which Is Right for Your Firm?

    A law firm answering service uses trained human agents to screen and route your calls, typically billed per minute or per call. An AI receptionist uses conversational software to answer instantly, 24/7, at a fraction of the cost. For most firms, the AI receptionist wins on price and speed, while a hybrid model wins on nuance for sensitive calls.

  • Optimizing a website for AI search: what we changed on koana-labs.com

    Most AI crawlers don't run JavaScript, so a site that builds its content in the browser shows them an empty page. We moved koana-labs.com from a client-rendered React app to statically rendered Next.js, fixed a canonical URL that pointed at the wrong domain, named the AI crawlers in robots.txt and added structured data. Nothing here is clever. It is plumbing, and it decides whether an AI assistant can read your site at all.