Every call answered. Every new client captured.
Our AI phone assistant picks up day and night, talks with callers naturally, answers their questions and books consultations straight into your calendar. Built for law firms and professional practices.
Incoming call
Saturday, 9:42 PM
Consultation booked · Thu 10:30 · summary sent to the intake team
Example call. Firm and caller are fictional.
Answers 24/7
Nights, weekends and lunch breaks. No voicemail, no hold music.
Books appointments
Straight into your calendar, with a confirmation to the caller.
Hands you a summary
Every call arrives as a short written summary for your team.
A receptionist that never misses a call
It handles the conversations your team would otherwise take between meetings, or miss entirely.
Natural conversation
Callers talk the way they talk to a receptionist. The assistant listens, asks follow-up questions and never makes anyone press 1.
Answers from your knowledge
Office hours, practice areas, directions, fees you choose to share: it answers from the information you give it and nothing else.
Qualifies new clients
It runs your intake questions, captures names, contact details and the matter, and flags callers who are not a fit.
Schedules consultations
It checks real availability, books the slot and sends the caller a confirmation by text or email.
Hands over when it matters
Urgent matters and existing clients are transferred to a person or passed on at once, following rules you set.
Your rules, your tone
You decide how it greets callers, what it may answer and when it steps aside. It sounds like your front desk, not a call center.
The first call often decides who gets the case
A prospective client who reaches voicemail usually calls the next firm. The assistant makes sure yours is the one that answers.
Capture the calls that come after 6 PM
People look for a lawyer when something has just happened, often in the evening or on a weekend. The assistant answers those calls instead of voicemail.
Consistent intake on every call
The same questions, in the same order, every time, so your team gets complete information and can run a conflict check before calling back.
It never gives legal advice
You decide what it may say. When a caller needs a lawyer's judgement, it says so and books the consultation or hands the call over.
Live in three steps
We do the setup. You tell us how your practice handles calls.
- 01
We learn how your practice works
One call to walk through your intake questions, calendars, practice areas and what should reach a person right away.
- 02
We set it up and connect it
We configure the assistant, connect your calendar and forward your number, or only after-hours calls, to it.
- 03
It goes live, you stay in control
You read every call summary, and we tune the answers and rules as you go. Nothing is fixed after launch.
Want to start today? We recommend and set up fonio while our own assistant is in development. See plans, prices and how to get started.
Questions we hear often
What is an AI phone assistant?
An AI phone assistant is software that answers your business phone line and holds a natural spoken conversation with the caller. It can answer common questions, collect details, book appointments and pass urgent calls to a person, around the clock.
Will callers know they are talking to an AI?
Yes. The assistant introduces itself as the firm's assistant, and we recommend being open about it. Callers mostly care that someone answers right away and that their request is handled.
Can it replace our receptionist?
It is usually a complement, not a replacement. Many firms use it for after-hours and overflow calls first, so their team is no longer interrupted and no new client reaches voicemail.
Does it work with our phone number and calendar?
Yes. You keep your existing number and forward all calls, or only calls outside office hours, to the assistant. It books into the calendar your team already uses.
How long does it take to go live?
Setup starts with one conversation about how your practice handles calls. We then configure the assistant, test it with you and switch it on when you are happy with how it answers.
Hear it answer your phone
Book a short call and we will show you how the assistant would handle calls to your practice.